COLLECTIONS CALL CENTER REPRESENTATIVE
WORK SCHEDULE: Tuesday though Friday 11am - 8pm and Saturday 9am - 5pm
Work the accounts of assigned collection files
Make arrangements with the customer to pay the entire outstanding balance or set up arrangement.
Document all collection activity
Correct any deficiencies or oversights, Ability to lift up to 10 lbs, sit, stand, walk, bend, twist and reach with arms and hands.
Work varying shifts to include late evenings and weekends.
KNOWLEDGE AND SKILLS:
High School diploma or equivalent.
One to two years experience in accounts receivable, credit granting or customer account reconciliation.
One year experience in customer service.
Ability to communicate effectively with customers, retail stores and other personnel by telephone, or through written communication; work under pressure in a detailed, organized manner.
Good customer service skills with a professional and positive telephone presence.
Ability to read and interpret documents such as operating and procedure manuals.
Ability to add, subtract, multiply and divide in all units of measure and compute percent, etc.
Computer skills to include, Outlook, Word, Excel, etc.
Effective time management skills and the ability to multi-task and be highly organized.
Please apply online at www.dssapplyonline.com
Resumes - firstname.lastname@example.org
Diversified Sourcing Solutions is a full service staffing and human resources company offering a wide variety of employment opportunities. We offer both full-time and part-time positions that may be permanent, short-term temporary, long-term temporary or direct hire in nature. Please explore our job board to find the perfect opportunity and apply online!
It is the policy of Diversified Sourcing Solutions to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, genetic information, or any other characteristic protected by federal, state, or local law. In addition, Diversified Sourcing Solutions will provide reasonable accommodations for qualified individuals with disabilities.
Our hiring practices are designed to comply with all applicable federal, state, and local laws, directives and regulations and cover all human resource actions.