Job Detail
Position: Air Export Agent Category: Admin
City: College Park State : GA
Branch Name: Douglasville, GA Dress Code:
Branch Phone: (770) 819-0393 Job ID: 27222
Pay Information: Order Type: DH
ROLE AND RESPONSIBILITIESProcess and handle all required documents in the receiving area. Ensure customer requirements are met and take corrective actions in case of deviations from customer requirements. Ensure documents are processed completely and updated in a timely and efficient manner and according to regulations and internal procedures. Act as the subject matter expert (SME) for Air Operations questions. Effectively communicate and interact with Customer Service and other departments as required.?Organize and plan day-to-day work?Ensure handling of required Import documents according to regulations and internal procedures?Follow-up on shipment status in the Import area, identifying incidents and ensure resolution of incidents?Support Customer Service in the incident and exception management resolution?Create, build, and maintain excellent relationships with key suppliers?Create, build, and maintain relationships with other internal departments?Act as subject matter expert for ad-hoc operational questions with regards to accounts that are being serviced?Interact with Customer Service and other departments as needed?Other duties as required

COMPETENCIESExtensive knowledge of Freight Forwarding/Industry Operations; Good motivation and interpersonal skills; Demonstrate strong and effective communication capabilities; Easily capable of making well informed decisions; Good critical thinking and problem solving skills;Excellent organizational skills; Computer savvy

EDUCATION REQUIREMENTS?Some college preferred, but not required?Minimum of 2years of related experience, or equivalent experience/education combination

PREFERREDSKILLS?Knowledge of applicable government agencies (i.e. FDA, USDA, USC&BP, etc.)?Knowledge of domestic and international airport codes?Knowledge of Inco-terms?Ability to express ideas in an organized, articulate, and concise manner?Professionalism by continually maintaining a positive attitude and communication style in critical or stressful situations?Ability to cooperatively work withand support otherdepartments within the company

PHYSICAL DEMANDSThe physical demands describedhere are representative of those that must be met by an employee to successfullyperform the essential functionsof this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is requiredto stand; walk; use hands to finger, handle or feel; and reach with hands and arms.This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

About Us
Diversified Sourcing Solutions is a full service staffing and human resources company offering a wide variety of employment opportunities. We offer both full-time and part-time positions that may be permanent, short-term temporary, long-term temporary or direct hire in nature. Please explore our job board to find the perfect opportunity and apply online!

It is the policy of Diversified Sourcing Solutions to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, genetic information, or any other characteristic protected by federal, state, or local law. In addition, Diversified Sourcing Solutions will provide reasonable accommodations for qualified individuals with disabilities.

Our hiring practices are designed to comply with all applicable federal, state, and local laws, directives and regulations and cover all human resource actions.