Job Detail
Position: Ocean Export Agent Category: Professionals
City: College Park State : GA
Branch Name: Douglasville, GA Dress Code:
Branch Phone: (770) 819-0393 Job ID: 26810
Pay Information: Order Type: DH
Position: Sr. Ocean Export Agent
Location: Atlanta, GA
Branch: IOC / Atlanta Branch
FLSA : Non Exempt
Experience: 5 or more years experience required
Posting Description:
The IOC has an excellent opportunity for a Sr. Ocean Export Agent. We are
looking for a team player with 5+ years experience in the freight forwarding
industry. The ideal candidate will possess excellent communication and
customer service skills. Very good interpersonal skills, attention to details
and a positive, professional demeanor are essential for success. The position
will report to the Assistant Manager of the IOC. Duties include but are not
limited to the following:
Primary Duties:
? Identify, organize and coordinate customer shipping requirements
? Accurately, timely and efficiently prepare documents for ocean export
shipments; and import documents for distribution to Brokerage
Operations and/or customers’ Brokers
? Accurately and timely prepare invoices; and all required AS-400
database entries
? Effectively coordinate pickup and delivery orders with steamship,
trucking, rail and warehouse companies
? Provide professional, high quality customer service by direct
customer contact
? Communicate effectively with internal departments, other regional
branches and offices, and all external contacts
? Effectively interface and consult with the Branch Licensed Broker and
Customs Brokerage Operations staff to obtain technical guidance for
regulatory compliance purposes as required by agencies including the
FMC, EAR and U.S. Customs
? Provide rates to internal and external customers, direct contact with
? Timely and professional daily communications with customer via
phone, fax and email
? Interact professionally with co-workers and others at all times
? Perform specific and assigned operations and administrative tasks in
order to provide high quality customer service while meeting the
Company’s goals
Required Skills and Experience:
? High School Graduate, GED or equivalency certificate, or significant,
relevant or appropriate working experience
? 5+ years’ freight-forwarding industry experience in ocean export
? Experience in FCL / LCL Ocean Cargo logistics and documentation
? Experience with steamship lines' Bill of Lading and INCO terms
? Experience with Ocean accounting
? Basic to Intermediate PC skills – MS Word, Excel, Lotus Notes, AS400
? Excellent interpersonal and customer service skills, professional and
positive demeanor
? Commitment to the appropriate sense of urgency to complete
assignments with accuracy and efficiency
? Strong organizational skills with superior attention to details and
? Strong interpersonal, verbal and written communications, customer
service and teamwork skills, with professional, positive, and motivated
? Able to multitask and effectively handle changing priorities under
? Ability to understand, develop and maintain multi-cultural
? Patience – able to deal with complex processes that may involve
multiple levels of approval
Must be available to work flexible scheduled hours and days depending
upon customer demands including early or later starts, overtime, weekends
and occasional holidays.
About Us
Diversified Sourcing Solutions is a full service staffing and human resources company offering a wide variety of employment opportunities. We offer both full-time and part-time positions that may be permanent, short-term temporary, long-term temporary or direct hire in nature. Please explore our job board to find the perfect opportunity and apply online!

It is the policy of Diversified Sourcing Solutions to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, genetic information, or any other characteristic protected by federal, state, or local law. In addition, Diversified Sourcing Solutions will provide reasonable accommodations for qualified individuals with disabilities.

Our hiring practices are designed to comply with all applicable federal, state, and local laws, directives and regulations and cover all human resource actions.