Job Detail
Position: Customer Service Category: Admin
City: Mulberry State : FL
Branch Name: Lakeland, FL Dress Code:
Branch Phone: (863) 686-5356 Job ID: 21969
Pay Information: Order Type: TE
Home Delivery Administrative Specialist Must posess excellent Customer Service Skills, primary responsibility will be to contact customers to inform them of delivery time as well as follow up with cusomer immediately after the delivery. Also responsible for maintaining driver records and reports, as well as maintaining files on equipment and department invoices. Must have the ability to multi-task and intermediate knowledge of Microsoft Excel. Bilingual a plus! Primary point of contact for day-to-day customer service delivery. Provide timely and accurate information regarding delivery status with post delivery follow-up. Process trip reports and delivery driver payroll data as well as review driver inspection records for disposition and monitor GPS status of delivery team while on deliveries. Maintain customer files. Learn and implement company's loss prevention program, work in safe manner, identify, report and resolve unsafe conditions that may result in property damage or personal injury. Creates/develops memo's spreadshets and graphs for monthly metrics. General office duties. Records add-ons and cancels. Provide prompt customer service to vendors and customers picking up at warehouse. Miscellaneous duties required by management. Schedule is Mon-Sat, 9am-6pm with 1 hr lunch. Off Wedn and Sun.
About Us
Diversified Sourcing Solutions is a full service staffing and human resources company offering a wide variety of employment opportunities. We offer both full-time and part-time positions that may be permanent, short-term temporary, long-term temporary or direct hire in nature. Please explore our job board to find the perfect opportunity and apply online!

It is the policy of Diversified Sourcing Solutions to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, genetic information, or any other characteristic protected by federal, state, or local law. In addition, Diversified Sourcing Solutions will provide reasonable accommodations for qualified individuals with disabilities.

Our hiring practices are designed to comply with all applicable federal, state, and local laws, directives and regulations and cover all human resource actions.